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How do I check the status of my order?
How long does it usually take to receive an order?
Do I pay multiple shipping charges for more than one CD I bought?
How do I cancel my order?
What is the returns policy?
Will my personal information be secure?
I live outside the United States. Can I purchase items from MusicBay?


How do I check the status of my order?
To view the status of your order, Email us the request at contact.musicbay@gmail.com. The response will be sent to you in 24 hours.

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How long does it usually take to receive an order?
I usually ship the orders in 24 hours, delivery takes place normally within 7 to 10 days.

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Do I pay multiple shipping charges for more than one CD I bought?
The shipping cost is a flat $2.95 per order, that includes confirmation and insurance, for multiple orders add $1.00 more for each CD purchased on top of $2.95.

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How do I cancel my order?
Please call us as soon as possible. You can reach us at 661-406-2005 in the U.S. from Monday to Friday, 9 am to 5 pm, and Saturdays, 10 am to 4 pm, Western time.

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What is the returns policy?
If you are not completely satisfied with your purchase, simply return it to us in its original packaging within 30 days and we will gladly refund your money. Refer to Terms of Service for more information.

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Will my personal information be secure?
Your privacy and security of information are important to us. All personal information is maintained in the strictest confidence in a safe and secure place.

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I live outside the United States. Can I purchase items from MusicBay?
Yes, We ship over seas to certain countries. If your country is not listed, you can call us at (661)406-2005 for special arrangements.

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Last Updated: 4 Jun 2013 14:45:05 PDT home  |  about  |  terms  |  contact
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